Frequently Asked Questions

Orders received by 4 pm Eastern time on a business day (Monday through Friday) will ship the next business day, if all products are in stock. Orders received over the weekend will ship on Tuesday. This applies whether you choose regular or expedited shipping.

Occasionally our office will be closed for a period of time over a holiday or other date. When that occurs, messages appear in several places within our shopping cart, including on the Checkout page when you're finalizing your order. In that instance, orders are processed upon our return to the office, in the order they were received, and will begin shipping the day after we reopen.